Our focus remains on quality and sustaina-bility”
“OUR FOCUS REMAINS ON QUALITY AND SUSTAINABILITY”
“
Hapag-Lloyd is a leading container liner shipping company
with a global liner service network that connects more than
600 ports on five continents. At the same time, we are continuously expanding our involvement in the terminal sector so that we can provide our customers with even faster and more reliable transport from port to port and door to door.
Liner Shipping
Terminals & Infrastructure
The Hapag-Lloyd fleet comprises more than 260 container vessels with a capacity of 2.0 million TEU.
To sustain our competitiveness and achieve our ambitious climate protection targets, we have been undertaking an extensive modernisation of our fleet in recent years.
In June 2023, we placed the “Berlin Express” into service, the first of 12 new vessels in the “Hamburg Express” class. With a length of almost 400 metres and a TEU capacity for 23,664 standard containers, it is the largest cargo ship ever to have sailed under the German flag. Its innovative dual-fuel propulsion enables significant reductions in the emission of CO2 and other pollutants. At the same time, we are also modernising our existing fleet by increasing TEU capacity and lowering fuel consumption. We have already converted 82 vessels successfully since 2022. This number will increase to more than 150 by 2028.
„Berlin Express“
Interview with Bosun Erwin Duran Ramos, a look behind the scenes of our new dual-fuel ship
“Investing in container terminals is a perfect complement to the liner shipping business, as it improves the quality of our network and creates synergies with regard to revenue and costs.”
Since 2023, Hapag-Lloyd has combined its growing terminal activities under its new Terminal & Infrastructure segment. We are now invested in 20 terminals worldwide and offer supplementary logistics services in addition to pure container handling at selected locations.
During the reporting year, we took a decisive step as we establish our terminal activities. With our acquisition of holdings in the Italian Spinelli Group and the Indian company J M Baxi as well as the terminal portfolio of the Latin American SM SAAM Group, we have secured long-term access to key ports in our liner service network. These investments will enable us to optimise interactions between our fleet of vessels and the terminals, thereby reducing delays and lowering costs. At the same time, we can make use of our partners’ extensive logistics network within the hinterland to offer our customers seamless transport from door to door.
In response to the growing importance of our terminal business, Dheeraj Bhatia was appointed as Chief Terminal & Infrastructure Officer (CTIO) with effect from 1 January 2024, becoming the fifth member of the Executive Board of Hapag-Lloyd AG. He is simultaneously CEO of the newly established Terminal Holding, based in Rotterdam, where the infrastructure holdings of Hapag-Lloyd AG will be managed in the future.
“Investing in container terminals is a perfect complement to the liner shipping business, as it improves the quality of our network and creates synergies with regard to revenue and costs.”
Since 2023, Hapag-Lloyd has combined its growing terminal activities under its new Terminal & Infrastructure segment. We are now invested in 20 terminals worldwide and offer supplementary logistics services in addition to pure container handling at selected locations.
During the reporting year, we took a decisive step as we establish our terminal activities. With our acquisition of holdings in the Italian Spinelli Group and the Indian company J M Baxi as well as the terminal portfolio of the Latin American SM SAAM Group, we have secured long-term access to key ports in our liner service network. These investments will enable us to optimise interactions between our fleet of vessels and the terminals, thereby reducing delays and lowering costs. At the same time, we can make use of our partners’ extensive logistics network within the hinterland to offer our customers seamless transport from door to door.
In response to the growing importance of our terminal business, Dheeraj Bhatia was appointed as Chief Terminal & Infrastructure Officer (CTIO) with effect from 1 January 2024, becoming the fifth member of the Executive Board of Hapag-Lloyd AG. He is simultaneously CEO of the newly established Terminal Holding, based in Rotterdam, where the infrastructure holdings of Hapag-Lloyd AG will be managed in the future.
“We Care. We Move. We Deliver.” These are the corporate values that guide us in all of our commercial activities. They also serve as a framework for working together with our employees, who now number more than 16,000 around the world.
As an international liner shipping company, we operate in a highly competitive environment that demands a great deal from our employees. In line with our corporate values “We Care. We Move. We Deliver.” we are not just a company that offers quality to our customers, but also one that provides a fair and appreciative working environment for our team. The welfare and safety of our staff on land and at sea is the utmost priority for us in this regard. For this reason, we decided at the end of 2023 not to sail any more vessels through the Red Sea as long as the safety of our seafaring staff cannot be guaranteed.
To maintain our position as a quality leader in the industry, we continuously invest in the skills of our team. With the establishment of the in-house Hapag-Lloyd Academy in the reporting year, we have paved the way for a sustainable learning ecosystem. Our goal is to create a learning pathway for every Hapag-Lloyd employee that is customised to their individual needs, role and commercial influence. The arrival of our new LNG-operated large vessels has also presented our teams with new challenges. For this reason, we have provided our crew members with comprehensive training on the safe operation of these 400-metre-long vessels.
In 2018, we presented our new medium-term “Strategy 2023”. Since then, we have been working continuously on being the number one for our customers in terms of quality. We have made notable progress in customer satisfaction and bolstered our financial strength. We have consolidated our position as a global player through organic growth and targeted acquisitions and advanced the decarbonisation of our fleet. With our new “Strategy 2030”, we will continue to pursue this course in essence, but also shift our focus as a result of the significant change in market conditions since 2018 and adapt our approach in those areas in particular where we have so far been unable to achieve the desired success.
Profitability throughout the entire economic cycle
Growth in attractive markets and safeguarding of our position as a global player
Differentiation by focusing on quality and customer satisfaction
Making climate-neutral shipping a
reality – together
Profitability throughout the entire economic cycle
Growth in attractive markets and safeguardingof our position as a global player
Differentiation by focusing on quality and customer satisfaction
Making climate-neutralshipping a reality – together
With the development of “Strategy 2030”, we have further refined our strategic targets and adapted them to the changed market conditions. We are remaining true to our core business of liner shipping in this regard, while also enhancing and strengthening it as part of our “Pureplay-Plus” model. The establishment of our new Terminal & Infrastructure segment will enable us to further expand our activities in terminal operations and hinterland connections in the coming years. Within our core business, we want to continue growing and to consolidate our position among the world’s top five liner shipping companies, in particular by consistently focusing on quality. We will put the customer at the centre of our actions, improve our service quality and, in particular, enhance the quality of our operating performance in order to become the undisputed “number one for quality”. This will enable us to offer our customers transport solutions that are even more convenient and reliable while also providing us with access to key markets. To ensure that we remain one of the world’s most profitable and efficient container liner shipping companies, we will prioritise strict cost controls, a strong team and modern IT infrastructure. At the same time, we will intensify our efforts to decarbonise our fleet by 2045 and have ourselves measured by the internationally recognised 1.5 degree target.
